Yamhill Community Care Organization does not discriminate
Yamhill Community Care Organization (YCCO) must follow state and federal civil rights laws. We cannot treat people unfairly in any of our programs or activities because of a person’s:
- Gender identity
- Marital status
- National origin
- Sexual orientation
Everyone has a right to enter, exit and use buildings and services. They also have the right to get information in a way they understand. This includes receiving written material in other formats that work for you (large print, audio, Braille, etc).
If you don’t speak English, this also includes free interpretation services and written information/material in the language you speak. YCCO will make reasonable changes to policies, practices and procedures by talking with you about your needs.
To report concerns or to get more information, please contact our Grievance Coordinator one of these ways:
- Phone (toll-free): 1-855-722-8205 (TTY/TDD: 7-1-1)
- Mail: Yamhill Community Care Organization
Attn: Grievance Coordinator
PO Box 4158
Portland, OR 97208
You also have a right to file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights.
Contact that office one of these ways:
- Web: www.hhs.gov
- Online Complaint Portal: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
- Email: OCRComplaint@hhs.gov
- Phone: 1-800-368-1019, 1-800-537-7697 (TDD)
- Mail: Centralized Case management Operations
US Department of Health and Human Services
200 Independence Ave. SW
Room 509F HHH Bldg.
Washington, D.C. 20201
Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1‐855‐722‐8205 (TTY: 1‐800‐735‐2900).